Tag: Web Service

Providers Say No to Aggregation

My latest article is out in F&I Magazine, just in time for the VSCAC conference.  Thanks to Greg Arroyo for his fine editing.  The original “history and development of e-contracting” was not so pithy.  My thesis is that, while Dealer Track succeeded in driving dealers to a totally new process for online credit, this will not happen for F&I products.  With today’s technology, product providers do not need to participate in an aggregation portal.  Even the providers’ own portals are suboptimal, because they impose process change on the dealer.  The article gives additional reasons why providers won’t follow the Dealer Track model.

As I have written here before, the best place to present products is in a system that the dealer is already using.  Ideally, this means the DMS, but it could also include a menu or desking system.

Web Services for F&I

I have just returned from the annual F&I conference.  It was a treat to see all my old friends in the industry.   I participated in a panel discussion on web services, an area where I have some experience.  Click here for my white paper.

The discussion was well attended, even at five o’clock with the open bar beckoning.  Not bad for a technical topic.  The panel was cordial, even though we are mostly competitors.  There was some debate over my assertion that web services can reduce IT costs.

From the audience questions, I detected genuine interest – and I believe we gave some useful answers.  Thanks to Brian, Brent and Kumar.  Let’s meet again next year!